Privacy Policy
What is this Privacy Policy for?
This Privacy Policy governs the privacy of users choosing to interact with us. (Us being the company website that you clicked the Privacy Policy) It outlines how we comply with the GDPR (General Data Protection Regulation), the Data Protection Act (DPA), and the Privacy and Electronic Communications Regulations (PECR).
Contact & Communication
Users interact with our website at their own discretion and provide personal details at their own risk. Although our website does not collect or store personal data, we ensure that any personal information submitted via contact forms is kept private and securely stored until no longer required, or until the user requests its removal via email. We make every effort to ensure a secure process, but users are advised to submit business or personal information at their own risk.
How We Use Your Business or Personal Information
Any personal information, including name, address, email, and payment details, is used solely to process orders, deliver products, and assist with queries. Additionally, we may use your contact or e-commerce data to send you future communications about offers, new products, or relevant updates, but only with your consent. You can opt out of these communications at any time. We do not sell or share personal information with third parties for marketing purposes. Any statistical analysis performed on this data is for internal use only to improve our services.
Website Compliance
All websites we manage comply with GDPR. We take a proactive approach to user privacy and ensure that necessary steps are taken to protect users throughout their experience on our sites.
Use of Cookies
Cookies are small files stored on users’ devices, used to track interaction and usage. Our cookies help us improve the website’s functionality by providing insights on how visitors move around the site. Upon first visit, users are notified about cookie usage and given the option to manage their preferences. To deny cookies, users should adjust their browser settings accordingly.
Website Visitor Tracking
We use tracking software, such as Google Analytics and Hotjar, to monitor visitor behaviour and improve the user experience. This software places cookies on users’ devices but does not collect any personal data. Full details of Google’s privacy practices can be found here.
External Links
Although we strive to include safe and relevant external links, we encourage users to exercise caution when clicking on external websites. Users who click on external links do so at their own risk, and we cannot be held liable for any damages resulting from their use.
Social Media Platforms
Our engagement on social media platforms is subject to the terms and conditions of each respective platform. We encourage users to engage responsibly and never share sensitive information via social media. We will never request personal information through social media and recommend contacting us through email or phone for sensitive matters.
Shortened Links in Social Media
We may share shortened links on social media platforms. While we strive to ensure the legitimacy of these links, we advise users to proceed with caution, as these platforms are vulnerable to spam and hacking. We are not liable for any issues arising from the use of shortened links.
Your Rights
- Request access to the personal data we hold.
- Request corrections to any inaccurate or incomplete data.
- Request deletion or cessation of data processing.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us using your contact form or phone number.
Further Information & Resources
- Overview of GDPR
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
Privacy Policies, UK legislation is/are complex and to the best of our knowledge our privacy policy complies in all website usage related scenarios. If for any reason our privacy policy has not complied with the various requirements, GDPR etc, our liability is limited to updating our privacy policy as and when we are aware of an update.